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Privacy Policy

Overview

At Artovian, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details

  • Order history

Device Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Time zone

  • Website activity

  • Referral source

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic.

You may disable cookies through your browser settings, but some features of the website may not function properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve our website and services

  • Prevent fraud and unauthorized activity

  • Personalize your shopping experience

  • Send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties to operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Email marketing platforms

  • Fraud prevention services

These partners only receive the information necessary to perform their services.

4. Payment Security

All payment transactions are processed securely through third-party payment providers.

Artovian does not store your full credit card information on our servers.

Payment providers may have their own privacy policies regarding your payment information.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Once no longer required, your data may be securely deleted.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your stored information

To exercise these rights, contact us at support@artovian.com.

7. Marketing Communications

If you subscribe to our emails, we may send promotions, updates, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Order-related emails will still be sent when necessary.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites.

Please review their privacy policies separately.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware of such data collection, we will delete it promptly.

10. Data Security

We implement reasonable security measures to protect your information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online transmission or storage system can be guaranteed 100% secure.

11. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

By using our website, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Continued use of our website after changes means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Artovian Support
Email: support@artovian.com