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Privacy Policy
Overview
At Artovian, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
This may include:
Full name
Email address
Phone number
Billing address
Shipping address
Payment details
Order history
Device Information
We may automatically collect:
IP address
Browser type
Device type
Time zone
Website activity
Referral source
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic.
You may disable cookies through your browser settings, but some features of the website may not function properly.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Send order updates and shipping notifications
Improve our website and services
Prevent fraud and unauthorized activity
Personalize your shopping experience
Send promotional emails (only if you opt in)
3. Sharing Your Information
We do not sell your personal information.
However, we may share your information with trusted third parties to operate our business, such as:
Payment processors
Shipping carriers
Analytics providers
Email marketing platforms
Fraud prevention services
These partners only receive the information necessary to perform their services.
4. Payment Security
All payment transactions are processed securely through third-party payment providers.
Artovian does not store your full credit card information on our servers.
Payment providers may have their own privacy policies regarding your payment information.
5. Data Retention
We retain your personal information only as long as necessary to:
Complete transactions
Provide customer support
Comply with legal obligations
Resolve disputes
Enforce our policies
Once no longer required, your data may be securely deleted.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your stored information
To exercise these rights, contact us at support@artovian.com.
7. Marketing Communications
If you subscribe to our emails, we may send promotions, updates, and special offers.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.
Order-related emails will still be sent when necessary.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
Please review their privacy policies separately.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If we become aware of such data collection, we will delete it promptly.
10. Data Security
We implement reasonable security measures to protect your information from:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
However, no online transmission or storage system can be guaranteed 100% secure.
11. International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
By using our website, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of our website after changes means you accept the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Artovian Support
Email: support@artovian.com